- AtTask’s cloud-based PPM services provide strong support for work management and execution, including the enhancement of communication and visibility among managers and team members in internal IT departments and application development teams.
- AtTask provides Enterprise Work Cloud, a platform facilitating social networking and collaboration during project and work execution activities.
- AtTask’s professional services and process consulting practices are offered in tiered levels, including Basic, Silver, Gold and Platinum. In addition, AtTask offers remote consulting hours to provide assistance in customizing AtTask cloud-based PPM services to support specific needs, as well as to aid in incremental adoption and maturity in PPM process automation.
- AtTask provides project management and reporting capabilities, but it does not provide advanced IT project portfolio management and analysis functionality suitable and robust enough for steering committees and PMOs in larger enterprises interested in collecting, vetting and planning strategic IT programs and projects prior to the approval and execution phases.
- AtTask does not provide IT program management capabilities that have the level of functionality and usability required for program-intensive environments.
- When importing a Microsoft Project file into AtTask, users are required to manually map the resources in the .mpp file to the resource records in AtTask, which may prove cumbersome in project environments where Microsoft Project is routinely used by project managers.
- Automation Centre enhances communication and collaboration between project managers and team members using an email-based PPM platform.
- Tracker Suite’s cloud-based PPM features support the tracking and management of time, expenses, projects, assets and personnel. Users can track time against different work efforts, and charge additional time to project records in the system, such as maintenance and support efforts.
- Tracker Suite enables users to allocate work at the task level and run reports for different audiences regarding portfolios, project progress and resource allocations, and provides the quantitative analysis and evidence needed to show resource shortages against demand.
- Automation Centre does not have a partner program allowing the company to scale up its service offerings for new customers and deployments when new business volume increases.
- Tracker Suite does not provide integration to application life cycle management (ALM) tools (such as Atlassian’s Jira) or agile development tools (such as those from Rally Software).
- Tracker Suite does not support program management, or top-down, portfolio-level PPM configurations as well as other IT PPM vendors. Tracker Suite does, however, provide workflow supporting requests submitted from customers, project managers, resources and resource managers.
- Clarizen prospects can sign up for a free trial license to try Clarizen before making any service contract commitments.
- Clarizen’s Interact capability is an email engine allowing users to define global mailboxes and convert any email into an action, such as a new project, task, note or discussion. Users can also execute common actions, such as submit a request, inquiry or bug report to Clarizen directly through their email application or by using a form, without requiring them to log in to the Clarizen system to do so.
- Clarizen introduced a number of additions and improvements to its application services, including a business rule engine, Clarizen Apps Marketplace, mobile applications, Scrum support, online chat and Team Board functionality, which provides a drag-and-drop interface to support daily “standups.”
- Clarizen provides general-purpose PPM features and functions, allowing users to store and manage information on multiple projects in one centralized place. However, there is less depth of functionality and support in some core IT PPM areas, such as project, resource and portfolio management, when compared with other cloud-based IT PPM service providers. Where Clarizen goes deep in functionality, however, is in new and innovative areas of collaboration and interoperability between Clarizen and other applications, such as email.
- The vendor needs to improve some of its IT project portfolio features in certain areas, such as project grouping, allowing end users to more easily group projects by type and generate multiple portfolios based on a select group of projects. However, using the “shortcuts” feature allows users to group projects into portfolios manually or automatically.
- Clarizen provides native support for agile development methods, including Scrum, but does not currently integrate directly to third-party agile tools, such as Rally Software and Atlassian’s Jira, or to ITSM systems, such as BMC Remedy.
- Daptiv provides a set of cloud-based PPM application services designed to support the project execution-level needs of project organization, pushes out some of its functionality to mobile devices using HTML5, and can be used in internal IT departments.
- Daptiv has expanded its global reach by adding a data center in Amsterdam, increasing the number of salespeople in the U.K., and establishing a presence in the Pacific Rim and the Middle East.
- Through APIs and other means, Daptiv provides a long list of integration points, including (but not limited to) Atlassian’s Jira, Rally, salesforce.com, SharePoint and ServiceNow.
- Although Daptiv provides some capabilities for portfolio management and reporting, it does not provide enough scenario-based IT portfolio investment and strategy planning capabilities suitable for steering committees and IT PMOs of large enterprises interested in collecting, vetting, and planning strategic programs and projects prior to approval and execution phases.
- Like many other service providers in the market, Daptiv is predominantly single-instance, is multitenant and only offers on-premises deployment for special situations.
- Daptiv’s resource management capabilities could be improved to more readily support planning. The part of the system where you can do allocations is not connected well to the part of the system where you create projects, making it difficult to plan the delivery of multiple projects and to do true what-if scenario project and resource planning.
- EPM Live’s PPM SaaS offerings include multiple editions of cloud services, giving users the ability to select a configuration for managing and reporting on a single project (with unlimited end users), managing and reporting on multiple projects with tiered levels of end users, and managing and reporting on portfolios of projects.
- Once they choose EPM Live, a cloud-based PPM system built on SharePoint, customers can then download any of the 75 applications in the EPM Live App Store to further configure and use the system to support some specific needs. There are applications, for example, for service request management, agile-based planning and software development.
- Another notable addition is EPM Live Communities, which allows users to group and structure data, processes, work elements, and group-specific collaboration for different work entities, such as sales, marketing, development teams, project teams, services organizations or a PMO. EPM Live also made improvements to its online project planner, such as adding more resource utilization views and support for agile-based project planning.
- Although EPM Live provides some native support for agile development, it does not yet support out-of-the-box integration with specific third-party agile development methodologies and tools, such as Rally or VersionOne. The Quick Connect platform introduced as part of release 4.4 in March 2013 should provide inroads to addressing this issue.
- EPM Live does not readily connect to ITSM systems, such as BMC Remedy, but the Quick Connect platform in release 4.4 should help address this.
- The EPM Live App Store “apps” are designed to provide good starting points for users who want to extend their initial use and configuration of EPM Live. In some scenarios, however, a best-of-breed tool may provide greater depth of capability and functionality.
- Innotas provides a single-instance, multitenant, cloud-native set of IT PPM application services. Innotas focuses almost exclusively on PPM for internal IT use, as reflected in its product development and current feature set.
- Innotas’ cloud-based data integration platform complements its IT PPM application services, providing customers with the ability to integrate data between its IT PPM application services and third-party IT systems. Integration points include connections to Rally, Jira, Zendesk, BMC Remedy and UserVoice.
- In field sales, Innotas is demonstrating the ability to win larger customer deals involving several hundreds of users per deal.
- Flexibility in customizing reports in Innotas to suit the specific needs of end users may be limited. For example, fine granular control over report layout and formatting similar to what business analytical tools provide is not yet available. However, Innotas’ native reporting services enforce access rights, ensuring users can only access data they are permitted to access.
- Whereas some cloud-based PPM service providers will make limited exceptions for customers asking for on-premises or dedicated instance implementations, Innotas is solely single-instance and multitenant, and does not honor such requests.
- Relatively limited global support may be problematic for some geographies, or for global organizations requiring local support or instances of the product in these geographies.
- One2team, a French PPM provider, offers cloud-optimized IT PPM services for enhancing communication and collaboration among steering committees, business managers, or program and project managers.
- One2team’s PPM services provide a collaborative environment connecting committee members, managers, and program or project leads to help them communicate while they manage transformational projects, as well as IT programs and projects.
- Because One2team follows aggressive agile development practices to push out improvements and added features, a number of enhancements are now included in the application services, such as mobile access to external social networks, Google Maps dashboards, the ability to export Gantt charts, and improvements to storage capacity and data management.
- One2team does not provide integration to ALM tools (such as Jira) or agile development tools (such as Rally), although some native agile development support is included as a feature.
- One2team does not yet provide strong workflow capabilities in its product, including graphical workflow modeling and configuration for designing and launching new approval processes and workflows easily in the system.
- One2team does not yet provide integration to ITSM systems, such as BMC Remedy.
- Onepoint Projects is one of a scant few providers offering a commercially available, open-source, cloud-based IT PPM service.
- Onepoint Projects now includes Onepoint 360 Multi-Project Dashboard, a set of reporting features and dashboards built for the Apple iPad.
- Recent improvements in onepoint Projects 11 include a redesign and rewrite of the UI in HTML5, an added visual resource planning tool with drag-and drop-conflict resolution, and added social networking capabilities via the Stream tool.
- Onepoint does not yet provide integration with Rally Software for agile development.
- Onepoint does not provide direct integration with third-party ITSM systems such as BMC Remedy.
- As an Austrian-based PPM provider, onepoint’s core focus is mainly on the European SaaS/open-source PPM market, but a SaaS hub positioned in the Americas may attract new customers and tap into new market opportunities as part of its strategy to become a global provider.
- Oracle’s acquisition of Instantis solidifies Instantis’ financial viability in the IT PPM market and the overall PPM market.
- Instantis’ cloud-based IT PPM services allow customers to define top-down IT strategies and success metrics in detail, without creating project objects first in the system to do so.
- EnterpriseStream is a promising addition that can support viral adoption and impromptu collaboration as needed at the portfolio, program and/or project level.
- Instantis does not yet support out-of-the-box integration to Atlassian’s Jira or Rally’s agile development tools — two integrations of major interest among internal IT departments.
- Instantis will at some point in the future migrate from its existing platform as a service (PaaS) to Oracle’s own cloud platform and facilities. Although Oracle and Instantis expect to manage this migration so that there is little or no disruption to existing customers, current customers and prospects should discuss this migration with Oracle and plan for it accordingly, if applicable.
- Customers relying on Instantis’ IT PPM-specific features and functions should be aware that, as a part of a larger PPM Oracle portfolio, there is a risk that Instantis may be distracted by the need to integrate the product with complementary applications and technology in Oracle’s current product portfolio.
- PowerSteering provides strong top-down portfolio management via cloud-based PPM application services.
- Version 9.3.1 introduced a separation of resource planning functionality from project scheduling functionality, so if dates in the project schedule change, the allocations will not change and a resource plan for a project can extend beyond the project’s planned start and end dates.
- Recently released functional enhancements include a retail calendar, phase conditions for phase- or stage-gating, and links to Rally and Jira.
- Currently, PowerSteering only provides basic support for mobile devices, whereas the market is embracing and making heavy use of HTML5 development to drive mobile support for time reporting, approval capabilities, and access to reports and dashboards into their PPM application services.
- To increase the value derived from customizing reports in PowerSteering, customers should expect to pay additional fees to the provider to build custom reports that fall outside of the system’s native Report Wizard capabilities and reporting options.
- PowerSteering’s user interface and collaboration capabilities could benefit from additional updates and improvements.
- Project Objects — a portfolio-focused PPM provider with operations in Ireland, the U.K., Italy, India, Australia and Brazil — now offers a single-instance, multitenant environment for IT PPM functionality. What makes this move unique is that most on-premises vendors that decide to support SaaS often choose to do so using a cloud-hosted option. Project Objects did not go that route. Over time, the vendor will leverage this cloud-native option to penetrate new markets in new geographical locations.
- The vendor’s cloud-based PPM services offer flexible contract options for customers, who can choose to limit the length of SaaS commitments to Project Objects to three-, six- or 12-month SaaS agreements.
- Project Objects recently added a ticket management system, which may be quite useful for managing contention between project work and production support, as well as a demand management module allowing integrated analysis of ongoing projects, new project requests and what-if scenario generation. Integration to Atlassian’s Jira for issue management was also introduced, enabling users to capture issues from Jira and use Project Objects to plan resources and capture actual time against issue management activity.
- Project Objects does not provide strong collaboration or social networking capabilities as part of its PPM application services.
- Small and privately held, Project Objects must work hard to keep up with a growing and dynamic market, as well as continue to find ways to expand further into other geographies.
- Project Objects does not yet provide integration points to ITSM systems like BMC Remedy, nor does it provide integration to third-party agile development tools such as Rally Software.
- Tenrox provides general-purpose PPM services, with a strong emphasis on time reporting and resource management capabilities for project teams interested in enhancing communication and collaboration between project managers and team members in a project environment.
- Tenrox’s graphical workflow engine provides project workflows to integrate project requests, approval and execution within one system object, enabling users to view, manage, rank, filter and sort projects based on specific attributes, key performance indicators or user-defined fields.
- Other recent improvements to Tenrox’s cloud-based PPM services include a project status module and a Quick Connect integration platform.
- Tenrox does not provide deep top-down, portfolio-based investment and strategy planning suitable for steering committees and PMOs interested in collecting, vetting and planning strategic programs and projects prior to approval and execution phases.
- Tenrox does not yet include out-of-the-box integration with third-party agile development methodologies and tools — such as Rally or VersionOne — which are emerging integration points of interest among internal IT departments. The provider’s Quick Connect integration platform, released in January of this year, enables Tenrox to address this issue.
- Tenrox does not provide out-of-the-box integration points to ITSM systems, such as BMC Remedy. The recently released Quick Connect integration platform enables Tenrox to address this issue.
- VCSonline’s “ask and give” resource management shows innovation in addressing the chronic resource contention found in work management within IT organizations.
- VCSonline’s recent addition of an HTML5 interface should provide good support for the mobile support needs of its customers.
- VCSonline added WYSIWYG HTML reporting, charting and dashboarding to help assist project organizations with communication and execution of process and business changes as they proliferate through an enterprise.
- VCSonline does not provide advanced top-down, portfolio-based investment and strategy planning suitable for steering committees and IT PMOs interested in collecting, vetting and planning strategic programs and projects prior to approval and execution phases.
- VPMi does not yet include out-of-the-box integration with third-party agile development methodologies and tools (such as Rally or VersionOne), which are emerging integration points of interest among internal IT departments.
- VPMi does not yet provide integration with Atlassian’s Jira.
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